Last revised: September 9, 2025

1. Introduction
F-LINK CONSULTING Retain With Emails SARLS ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect
We may collect the following types of information:

• Contact Information: Name, email address, phone number

• Business Information: Company name, website URL, industry

• Usage Data: Information on how you use our website (via cookies, analytics tools)

• Communication Data: Records of correspondence or inquiries

  
  

3. How We Use Your Information
We use your personal data to:

• Provide and manage our email marketing services

• Respond to inquiries and provide customer support

• Improve our website and services

• Send administrative and promotional communications (with your consent)

• Comply with legal obligations

  
  

4. Legal Basis for Processing
We process personal data under the following legal bases:

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Consent, where applicable

  
  

5. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers are protected by appropriate safeguards, including Standard Contractual Clauses.

6. Data Sharing
We do not sell your data. We may share your information with:

• Trusted third-party service providers (e.g., CRM, email tools)

• Legal/regulatory authorities when required All third parties are contractually bound to protect your data in accordance with applicable laws.

  
  

7. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no transmission method is 100% secure, and you assume the risk when sharing data online.

8. Data Retention
We retain personal data only as long as necessary for the purposes stated or as required by law.

9. Your Rights
Under GDPR and other laws, you have the right to:

• Access your data

• Correct or delete data

• Object to or restrict processing

• Data portability

• Withdraw consent

• File a complaint with Luxembourg’s CNPD

To exercise your rights, contact: christophe@retainwithemails.com

10. California Privacy Notice
California residents may request:

• Disclosure of categories of personal information collected

• Deletion of personal data

• Information about data shared or sold (we do not sell data)

Submit requests to: christophe@retainwithemails.com

11. Compliance with Texas Chapter 302 – Regulation of Telephone Solicitation

To the extent applicable, we comply with Texas Business and Commerce Code Chapter 302 regarding telephone solicitation. We do not engage in telephone solicitation that requires registration with the Texas Secretary of State. If we make telephone solicitations to Texas residents, they will be made in accordance with Texas law, including do-not-call rules, disclosure requirements, and calling time restrictions.

12. Cookies and Tracking
We use cookies to enhance user experience and analyze website usage. You may disable cookies via browser settings.

13. Changes to This Policy
We may update this Privacy Policy. Updates will be posted with a revised effective date.

14. Contact Information
F-LINK CONSULTING Retain With Emails SARLS
21 Rue Edmond Reuter, Contern, 5326, Luxembourg
christophe@retainwithemails.com
+33 7 61 92 48 94
https://retainwithemails.com

By using our website or services, you agree to this Privacy Policy.